Friday, 12 April 2024
    Govt axes welfare private debt collectors
    Social Services

    Govt axes welfare private debt collectors

    Debt collection for welfare payments will no longer be outsourced, with all outstanding debts to be transferred in-house in the coming months, The New Daily reports.

    Contracts with debt collection agents ARL Collect, Milton Graham and Probe Operations will expire at the end of the financial year and will not be renewed.

    NDIS Minister Bill Shorten said the move was to ensure the illegal robodebt collection scheme never happens again.

    “We have to look at the reality of who is affected,” he said.

    “It’s often very vulnerable Australians, people who have gotten on government payments in the first place because they are at a vulnerable time in their lives.

    “We have to stop giving their information to private companies and ensure the debt recovery process is lawful, fair and transparent.”


    Use of debt collectors cut for social welfare payments (The New Daily)


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