Procurement Australia’s Food Services Training delivers training and information to industry professionals, aged care providers and their staff.

The outbreak of COVID-19 has had a significant impact on the aged care sector as it has with many sectors around the nation. Challenged by increased resident’s expectations and changing needs, lack of time, resources and skilled staff, the aged care sector has coped well but training is essential to maintaining accreditation standards.

From our Member feedback we have developed training webinars to meet the increasing challenges facing staff to deliver high quality food services.

Foodservices Training
Foodservices Training
Foodservices Training
Foodservices Training
Foodservices Training

Training Overview

The Food Services Training series has been created with the aged care worker in mind, with sessions that build:

  • – Knowledge and skills
  • – Provide practical application
  • – Examples to support meal delivery
  • – Support aged care standards & regulations
  • – Latest scientific research & innovation in food services
  • – Age home engagement and opportunity to connect with other homes
  • – Build your CV
  • – Build your food services team

We are excited to offer aged care professionals an opportunity to extend their knowledge on Texture Modified Meal Presentation, Gluten Freeand Malnutrition.

We are passionate about making these workshops accessible to as many aged care professionals as possible. Each workshop will be offered at a symbolic price of $30 to all Procurement Australia members (original price $250).
Provide your team with a unique Professional Development opportunity. The skills acquired in each training are essential to build an effective foodservices team. Please reach out to receive a special quote for a group ticket.
Foodservices Training is tailored to the needs of aged care workers in the Australian workplace. Led by an eminently skilled mentor – Dr. Karen Abbey, these sessions will provide you with latest trends, practical techniques, and knowledge to better help your resident.
Dr Karen

Meet our Food Services Ambassador: Dr Karen Abbey

Dr Karen Abbey is an aged care, Food Service specialist Dietitian and special dietary chef. With over 25 years of national and international experience in Food Services, Dr Abbey has a wealth of knowledge to support the Food Services sector with research, education, training, best practice and quality in Food Services.

– PhD  Food Service Dietitian and Specialist Dietary Chef, Director, Nutrition & Catering Consultancy, Procurement Australia Food Service Ambassador

– B Sc Hon Nutrition Grad Dip Nutrition & Dietetics Masters Health Science Management Cert IV Trainer & Assessor Cert III Commercial Cookery

Read more

Dr Abbey presents nationally and internationally on topics concerned with aged care nutrition and foodservices. Provides training both face to face and online on a large range of topics in  foodservices. Dr Abbey has worked across all foodservice sectors and has extensive knowledge in how foodservice systems operate, workflow, menu planning, kitchen and service delivery. 

Dr Abbey has operated Nutrition and Catering Consultancy – a business that provides specialist foodservices resources & and recipes.  Dr Abbey is currently also a Board Director Queensland Meals on Wheels and the CEO and founder of the Nutrition and Catering Institute a charitable organising translating the science of foodservice to support the foodservice sector. Dr Abbey is passionate about foodservices will be delivering these training webinars to provide all working in foodservices with an amazing opportunity to gain skills to enhance service delivery. 

Upcoming Food Services Training

Texture Modified Meal Presentation Done
Foodservices Gluten Free Completed

Foodservices Tickets Template


1. Texture Modified Meal Presentation

Date: 3rd March 2022

Time: 1:30 pm – 3:30 pm (AEDT)

Duration: 2 Hours

Format: Virtual

Price: $30 per person

Training Description

Texture modification requires thought and preparation to provide safe and appetising meals. Texture modified meal, especially puree texture, is difficult to present and arrange due to the change of the food structure to a puree consistency. Meal presentation for puree meals is difficult and how to make the meal look like food is a challenge to many working in aged care.

This training webinar will work towards supporting those working in aged care to gain skills in texture modified meals, how to present and quality texture modified menu planning.  The training will include an opportunity to discuss the types of meal presentation strategies used for texture modified meals. How to fit in texture modified meals into the production system and first hand chef experience on how to present and quickly assemble texture modified meals. This training event will highlight strategies for meal preparation, presentation, resources available to support texture modified meal planning and food manufacturing solutions.  

Skills Obtained

  1. Texture modified overview – why it is used
  2. Types of textures
  3. Presentation style
  4. Moulds and premade texture modified foods (suppliers)
  5. Nutrition and texture modified meals (nutrient dilution)
  6. Menu integration and quality
  7. Texture modified equipment and products (moulds/thickened products/blixes)
  8. Texture modified resources (our supply partners)


Before $250, now $30 AUD (inc. GST)


Darren Benfell, Consulting Executive Chef at Textured Food Innovations. Mr Benfell’s vision is to be able “to provide dignity surrounding all meals for elderly residents living in aged care.”

Barry McKibbin, Hospitality Services Manager at Anglican Care Hospitality Services. Barry is known for Meals Matter project “…to make sure food is good in terms of look and taste, presented and served in a way that is more restaurant style than institutional.

Shaineil Maharaj, Managing Director at 3D APAC, proud manufacturers of Foodini 3D food printer. Shaineil will walk you through the innovation in food printing, highly aligned with Texture Modified Meal Presentation.

2. Gluten Free in the Aged Care Sector

Date: 21st of April 2022

Time: 1:30 – 3:30pm (AEST)

Duration: 2 Hours

Format: Virtual

Price: $30 per person

Training Description

Gluten free is the bodies inability to digest the protein found in gluten. Therefore, any person with gluten intolerance cannot eat foods with gluten. The request for gluten free diets in aged care has increased. This is due to better detection and diagnosis of those presenting with symptoms.

People with Coeliac disease react abnormally to gluten causing small bowel damage. Gluten is a protein found in wheat, barley, rye and oats. If left untreated, some of the long-term consequences include chronic systematic inflammation, poor nutrition, osteoporosis and malabsorption of nutrients. Currently there is no cure so the only treatment for Coeliac disease is a strict gluten free diet. By avoiding gluten, this allows the small bowel lining to heal which optimises health and quality of life.

This training will provide up to date knowable of gluten in foods and ingredients, provide tools for label reading to avoid gluten and how to prepare foods in kitchens to prevent cross contamination. With a scientific update on the latest developments.

Skills Obtained

  1. Gluten overview
  2. Stats on gluten free
  3. Health outcomes
  4. Foods Containing Gluten
  5. Gluten free foods (safe)
  6. Label reading
  7. Menu integration
  8. Menu planning for GF
  9. Recipes and how to modify
  10. Gluten Free Food manufacturing (resources and products from our supply partners)
  11. Australian Coeliac Society and training


Before $250, now $30 AUD (inc. GST)


Penny Dellsperger, Health Advocacy Officer at Coeliac Australia. Penny is an Accredited Practising Dietitian specialising in coeliac disease.

Michelle McCracken, an Accredited Practicing Dietitian and Accredited Nutritionist with over 18 years’ experience working in the area of corporate nutrition in the food industry.

- Rachael Shultz, Hospitality Manager at Royal Freemasons' Benevolent Institution. Rachel will be sharing with you her first-hand experience in managing gluten-free. From buying strategies, ingredients used, cooking and catering tips as well as challenges and perspectives on food services in aged care sector.

3. Malnutrition in Aged Care - Residential and Community

Date: 26th of May 2022

Time: 1:30 – 3:30 pm (AEST)

Duration: 2 Hours

Format: Virtual

Price: $30 per person

Training Description

It is very important in aged care to understand that every meal counts. When elderly start to miss meal, eat smaller meals or become unwell malnutrition may develop. It is vital to make sure the meals and snacks are high in protein and energy. One important areas is mid-meal snacks as it provides a time to often high protein and energy snacks, thus playing an important role in providing additional nutrition during the day.

This training webinar will explore malnutrition how to manage and how important it is to provide nourishing high energy and proteins meals. Explore menu planning and how the aged care sector can incorporate more energy and protein across the menu and into meal. Quick and easy strategies to support any meal service. Foodservice is crucial in supporting the nutrition of residents and clients through supportive menu planning. This training webinar will tap into expertise in menu planning, choice, how to successfully incorporate food fortification and other nutrition strategies. Food is personal to everyone, and this webinar will touch on how to incorporate personal nutrition support.

Skills Obtained

  1. What is malnutrition – why does it occur (poor eating, small eaters, sickness, unable to feed oneself)
  2. Types of malnutrition
  3. How can malnutrition be avoided – menu strategies/snacks
  4. Food first strategies – food fortification strategies (use UQ studies)
  5. The use of supplements (supple partners) when they should be used
  6. How to fortify a menu to support small and poor eating
  7. Food fortification how to prepare and simple strategies


Before $250, now $30 AUD (inc. GST)


- Sandra Capra, Emeritus Professor of Nutrition, The University of Queensland. 

- Rachael Shultz, Hospitality Manager at Royal Freemasons' Benevolent Institution.

Join us for our May Session: Malnutrition in Aged Care

When: 26/05/2022 at 1:30-3:30 PM AEST

This webinar will explore how to manage malnutrition and how important it is to provide nourishing high energy and proteins meals in aged care.

You will walk away with ideas and practical solutions on menu planning and how the aged care sector can incorporate more energy and protein across the menu and into meal. Quick and easy strategies to support any meal service.

During this training webinar we will also be discussing the cost of malnutrition to an organisation and the community.

Hosted by our Foodservices Ambassador, Dr. Karen Abbey, this training will be supported by:

- Sandra Capra AM, Emeritus Professor of Nutrition, The University of Queensland, Chair, Board of Directors, Nutrition and Catering Institute. Professor Capra has a distinguished career across the food and nutrition sector as a practitioner and academic. In addition, she is the author of training manuals for menu planning in aged care, and has conducted workshops for professionals in the field as well as community providers.

- Rachael Shultz, Hospitality Manager at Royal Freemasons' Benevolent Institution. Rachel will be sharing with you her first-hand experience in managing malnutrition on a daily basis.

Registration close on 24/05/2022 5PM AEST


Giving Back to the Community

Procurement Australia is supporting the Aged Care community by making Food Service Training accessible for $30 per person
(workshop price is $250), giving back $20,020 so far.

Frequently Asked Questions

Who is this training for?

Aged care professionals responsible for meal planning, presentation, service and assistance, as well as kitchen safety and food quality compliance.

  • Food services managers & workers
  • Dietitians
  • Chefs

When is the next session?

26th of May 2022 at 1:30-3:30 PM AEST

How do I register?

Click the 'Register Here' button bellow and complete the form with your details and purchase your ticket. Connection details will be emailed to you as soon as the registration is complete. All registration close the day prior to the event.

How much does the training cost?

As part of Procurement Australia's mission to support and give back to the community, these workshops worth of $250 ppax (each) will be offered to our members for $30. Certificate is included.

Why should I attend?

Aside of valuable content and highly interactive sessions, Foodservices Training ensures you will walk away with practical outcomes that can be easily implemented. Moreover, you will hear from experts and industry leaders on best practices and latest trends within aged care sector. Key highlights:

  • Upskilling and Professional Development
  • Scientific Updates and Innovation
  • Practical Examples & Solutions
  • Increase Foodservices Quality

Can I purchase a group ticket for my team?

Yes! Please fill in the form below and add the number of team members and the training you're interested in into the 'Additional Comments' section. We'll be in touch with a special rate for you.

Stay in Touch

Join now and learn how to provide safe, nutritious, and therapeutic meals to some of the most vulnerable people in our community.

If you have any questions, please get in touch with the team here. 

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