YMB Privacy Policy-1


  1. Introduction
  2. How does Your Member Benefits collect personal information?
  3. What if you do not want to provide personal information?
  4. What kind of personal information does Your Member Benefits store?
  5. How will Your Member Benefits use personal information?
  6. Where is my data stored?
  7. Your access to personal information
  8. Will personal information be disclosed to anyone else?
  9. How is personal information protected?
  10. Changes to this Privacy Policy
  11. More Information.

1. Introduction

This Website – Your Member Benefits (YMB) is owned and operated by Procurement Australasia Ltd, trading as Procurement Australia, ABN 45 058 335 363. The protection of private and confidential information is fundamental to Procurement Australasia Ltd trading as Procurement Australia (“Your Member Benefits “ “Procurement Australia”, “our”, “us” or “we”). Your Member Benefits is committed to safeguarding personal information it holds and is committed to do so in accordance with the requirements of the Australian Privacy Principles of the Privacy Act 1988 (“Act”). In this Privacy Policy, “personal information” has the same meaning as defined in the Act. This statement sets out Your Member Benefits policy relating to the collection, storage, access, and use of personal information for all sites that form part of the network of Procurement Australia digital sites (collectively described as “Website” in this Privacy Policy). For a list of all such sites or to find out more about these sites, please visit https://paltd.com.au/.

2. How does Your Member Benefits collect personal information?

Procurement Australia operates the Website. The Website provides links to partner websites such as Hertz or Medibank where you create an online account to become a member and obtain access to discounts on a range of products and services.

The Website uses “cookies” to assign your computer a ‘User ID’. Cookies contain information by which Your Member Benefits can identify your computer on our servers but does not contain any personal information that would identify you. You may configure your browser so that you are notified before a cookie is downloaded or so that your browser does not accept cookies.

Your Member Benefits may use information contained in cookies to make assumptions about the user of the computer and to provide users of that computer with focused advertising that we believe may be of interest to these users, based on that information. In some cases, a web page within a website might contain more than one cookie, the information gathered from these different cookies are used to build statistical and demographical information which does not identify you personally to advertisers and our partners for marketing, promotional purposes.

To disable or clear your cookies, please refer to the help menu within your Internet browser.

3. What if you do not want to provide personal information?

You are not under any obligation to provide your personal information to Your Member Benefits. However, if you do not provide your personal information to us, you may not be able to access the third-party partner websites.

4. What kind of personal information does Your Member Benefits store?

The personal information we collect from the Website and store may include (but is not limited to) your name, address, contact details and company.

Generally speaking, we do not collect your “sensitive information” (as defined in the Act, which includes information such as your racial background, religious beliefs or health information) through our website.

Products and services offered on the Your Member Benefits Website are sold through partner websites such as Medibank, Hertz etc. Please refer to their websites for full Terms and Conditions, including their Privacy Policy, Returns & Refunds Policy, and Delivery Policy.

5. How will Your Member Benefits use personal information?

We will use your personal information collected from the Website for the purposes of identifying and directly contacting you as described in this Privacy Policy.

Your personal information may also be used in order to:

  • provide the services and information you require;
  • inform you of offers activities, events, facilities and services.

provide you with news articles or other materials;

  • research, develop and expand our facilities and services.
  • gain an understanding of our members’ and your needs to provide a better service in all its areas of activities.
  • maintain and develop our internal systems and infrastructure including upgrading of these systems.
  • the personal information may also be collected to promote and market other services that we consider important or beneficial to our members and you.

We may write to any email address supplied by you to confirm that the email address is genuine.

We will not otherwise use your personal information for any other purposes (unless required by law) without your consent.

You have the right, at any time, to opt out of receiving any advertising or marketing material from us, by either following the “opt out” or “unsubscribe” instructions attached to our emails, marketing materials or otherwise by contacting us via our contact details located at the end of this Privacy Policy.

6. Where is my data stored?

Your personal data including your name, email address and phone number will be stored by Procurement Australia using third party system provider, HubSpot CRM Platform (www.hubspot.com).

HubSpot operates regional data hosting hubs. The customer data stored by Procurement via HubSpot is stored in the United States of America. Please see below links to view HubSpot’s Privacy Policy, Regional Data Hosting Policy and Cookie Policy.

HubSpot Privacy Policy - HubSpot Privacy Policy

HubSpot Regional Data Hosting - HubSpot Regional Data Hosting Policy

HubSpot Cookie Policy - HubSpot Cookie Policy

7. Your access to personal information

You may retrieve a copy of your personal information that we hold by contacting us at info@paltd.com.au or via our contact details located at the end of this Privacy Policy. You may also contact us at any time to update us with any changes to your personal information or request a correction of the records we hold about your personal information.

There are circumstances where, by law, we may not give you access to the personal information we hold about you. For example, we cannot give you access if it would unreasonably affect someone else’s privacy or if giving you access poses a serious threat to someone’s life, health or safety.

8. Will personal information be disclosed to anyone else?

Your Member Benefits teams up with third-party companies or suppliers to offer products or services, by providing links to their websites. Please refer to the third-party companies’ website for their Terms & Conditions as well as their Privacy Policy and ongoing management of your personal data.

In the course of its operations, we will not disclose personal information to any outside parties without your consent.

In certain circumstances, Your Member Benefits may be compelled by law to disclose personal information to various authorities, such as where we are compelled to disclose the personal information by a warrant, to react to unlawful activity, serious misconduct, or to reduce or prevent a serious threat to life, health or safety.

Your Member Benefits does not sell, rent or trade personal information collected from the Website to or with third parties. Your Member Benefits may also disclose your personal information to contractors and data storage facilities located overseas. Please refer to section 6. Where is my data stored?

9. How is personal information protected?

Your Member Benefits takes reasonable steps to protect any personal information that it holds from misuse and loss. It also protects that information from unauthorised access, modification, and disclosure.

Your Member Benefits further protects personal information by educating its employees and volunteers about this Privacy Policy and the handling of personal information. We have internal policies in place to manage access privileges, to ensure that only those who really need to can see your personal information.

Your Member Benefits maintains security systems over our electronic data servers, computers and premises. We also maintain computer and network security, for example firewalls (security measures for the Internet), anti-virus software, identification codes and passwords and other security measures, in order to control access to computer systems. We also regularly back-up our electronic data to minimise loss of data in the event of system failures.

Your Member Benefits has a Privacy Officer to oversee the management of personal information in accordance with this Privacy Policy and the Act.

10. Changes to this Privacy Policy

Your Member/Procurement Australia may change this Privacy Policy from time to time. Please periodically review the Privacy Policy for any changes.

11. More Information

If you have any questions regarding this Privacy Policy or would like more information about the way Your Member Benefits/Procurement Australia manages personal information, or if you wish to make a complaint about how Procurement Australia have handled personal information about you, please contact our Privacy Officer, using the following contact details:

POST: Level 10, 440 Collins Street Melbourne VIC 3000

TELEPHONE: 1300 248 724

EMAIL: info@paltd.com.au

If you make a complaint about privacy, we will acknowledge receipt of your complaint, and try to investigate and respond to you within 30 days. If you are unhappy with the outcome, you can lodge a complaint with the Office of the Australian Information Commissioner.

For further information about privacy issues and the protection of privacy, please visit the Australian Federal Privacy Commissioner’s website at http://www.oaic.gov.au.